Refund / Cancellation Policy

1. Service Cancellation

• Customers can cancel a service request before service partner dispatch.
• Once the service partner is assigned or reaches the location, cancellation charges may apply.

2. Refund Policy

• Service charges paid for completed repair services are generally non-refundable.
• Refunds may be considered only if the service could not be completed due to technical reasons from our side.
• Approved refunds will be processed within 5–7 business days.

3. Spare Parts & Materials

• Charges for spare parts or materials used during repair are non-refundable once installed.
• Damaged parts caused by misuse or physical damage are not covered under refund or warranty.

4. Rescheduling

Customers can request rescheduling of appointments based on service availability.